🙋♂️ FAQ
Below you will find a list of frequently asked questions about jup.bot. Review the list before contacting the moderation team.
If you can't find the answer to your question here, feel free to ask it in the jup.bot Telegram chat group.
Index
1. How do I withdraw SOL from my jup.bot wallet?
To withdraw funds from your internal wallet to any Solana wallet, click the "Withdraw" button, copy and paste your wallet address, and choose the withdrawal amount.
2. How to start trading?
To trade tokens, go to the "Trade" section and paste the contract address of any token from the Solana ecosystem into the field.
3. How do I import my wallet to jup.bot?
Unfortunately it isn`t possible right now.
4. I accidentally sent tokens to my jup.bot wallet. How to recover it?
Your assets are secure, export your jup.bot wallet to Solflare or Phantom to manually retrieve them.
Please read FAQ 2.
5. How do I sell my coins?
To sell a token, click on its name or go through the Portfolio section. Then click on the 'Sell for' tab under the chart, choose what percentage of your deposit you want to sell, or adjust it manually using the slider. After that, click the 'Sell' button to execute the order.
6. What if I haven't received my JPP points?
Bonus points are updated at least every 24 hours, and rewards are automatically deposited into your current bonus wallet.
7. What is a portfolio section?
In this section, you can view and copy your wallet address, check your balances, and deposit/withdraw SOL. To top up your JupBot internal wallet, click the "Buy SOL" button, and you’ll be redirected to the purchase page.
8. What does MEV mean?
When using jup.bot, you may receive worse pricing due to high slippage. It caused by faster execution. Miner Extractable Value (MEV) bots. This means that you might not get the best value for your transaction.
Read this article to learn more about MEV in Solana.
9. Does jup.bot have an anti-MEV feature?
Yes, exactly! You can switch between two modes, 'Secure' and 'Turbo', on the MEV Protect settings.
10. How does a referral system work?
You can invite friends using your referral link in the "Friends" section to earn additional points. Here, you can view the program terms and find your invite link.
11. What is automated trading?
You can choose from three main strategies – safe, balanced, and risky. Each strategy has its own ratio of Stop Loss and Take Profit limit orders relative to the total purchase volume. You can select the best fit for your needs or apply different strategies to specific coins. https://docs.jup.bot/quick-setup-guide/protecttrade-strategies
12. What are the differences between Turbo and Secure MEV protection modes? Which one is better?
For high slippage trading (up to 50%), use secure mode to avoid significant losses. For low to medium slippage, both turbo and secure modes are good. If you prioritize entering a trade faster, use turbo mode, which still uses MEV protection but sometimes sends unprotected transactions for speed. By default, jup.bot is set to 10% slippage and Turbo mode. However, MEV protection is a trade-off between risking a worse price up to your slippage or risking a worse price due to slower sending.
13. I purchased a token, but it disappeared from my active positions unexpectedly, what's the issue?
This is probably due to token rug pull. jup.bot automatically hides tokens with a minimum position value of 0.001$. You can modify this value in the Settings.
You can exit Telegram, then reopen it and refresh jup.bot. If the solution provided doesn't resolve the issue, kindly get in touch with the moderators for further assistance.
14. I was trading a token that suddenly rug pulled. What can I do?
When trading meme coins, you often encounter rug pulls due to various reasons.
First, you need to understand what a Rug pull is:
A rug pull is a type of scam where the creator of a token invests their own money to build the initial liquidity pool. Once the token goes live and people start buying it, which adds more money to the initial liquidity pool, the creator might decide to remove the liquidity pool, which would essentially take all the money in the pool.
Locking or burning the Liquidity Pool can prevent token creators from rugging tokens, but other ways to rug still exist.
If you have a rugged token, burn it using Sol Incinerator to permanently get rid of the token and any scam NFTs or tokens in your jup.bot wallet.
This service can also refund SOL to you. To burn tokens using Sol Incinerator, you have to export your jup.bot wallet's private keys as explained here and connect to the Sol Incinerator's website.
Be careful when burning tokens as this action is irreversible. Select only the specific tokens you wish to burn to avoid accidentally burning valuable SOL, USDC or other tokens.
15. Why is there a significant difference between my profit and net profit?
Net profit shows your actual earnings after subtracting gas fees, transaction fees, DEX fees, jup.bot fees, price impact, and other fees.
If there is a significant difference between profit and net profit, it may be due to holding a large number of tokens out of the entire supply. This can cause a high price impact, which in turn affects the profit you will receive after selling.
16. What is the jup.bot fee?
It is a 1% fee, which is then distributed as follows:
50% are for airdrop rewards
25% cover referral bonuses
10% go to Infrastructure and Future Development
10% go to the jup Community support
5% go to the jupDAO Multisig
17. Does Jupbot support Token-2022 standard coins?
Yes, but coins under the Token-2022 standard must be listed first on Jupiter Aggregator for jup.bot to buy. jup.bot does not buy from Fluxbeam.
18. Does jup.bot allow multiple wallets?
Currently, one wallet address is allowed per Telegram account. If you need a new address, you can reset jup.bot wallet.
However, it's recommended to export your private key before resetting. jup.bot will forget the previous wallet. If you want to have multiple jup.bot wallets, you will have to make another telegram account(s).
19. Is there a way to check for new Solana token pools?
Yes! You can discover new token pools in two ways: through our website's search feature at jup.bot, or via our TokenAlerts bot.
20. Where can I burn tokens I don't want in my wallet?
Select all tokens and click the button: “Sell all”
If you haven’t found the answer to your question, please contact our support on Telegram: @help_jupbot
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